Classic URL embedded in Channels are not showing the buttons at the bottom
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Classic URL embedded in Channels are not showing the buttons at the bottom

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Article ID: 281356

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

We have a PPM Dashboard, a jaspersoft based custom report. Within the Project blueprint, we have a tab called PPM Dashboard, which is basically a channel to Classic UI to run this custom report. Post upgrade we saw that we have to zoom our screen to 50% only then we can see the Submit button at the bottom of the screen.


STEPS TO REPRODUCE
Pre-requsites:
a. End user is on the laptop with small screen
b. Display settings->Change the size of text, apps, and other items is set to 150% (Recommended), mandated by local IT.
1. Login to 16.2.1 and Navigate to MUX - Administration - Blueprint
2. Create a copy of the Standard Project blueprint
3. Navigate to Modules Tab and Create New Channels
 Channel Name: PPM Dashboard
 Channel URL: ./../../../../niku/nu#action:nmc.reportPropertiesNew&job_definition_id=xxxxxxx
4. Publish the blueprint
5. Navigate to Project under MUX and change the Blueprint of a project to the copy created in Step 2
6. Open the Project and navigate to PPM Dashboard
7. Notice Submit and Return buttons are not visible

Expected: The buttons Submit and Return are visible at the bottom
Actual: The above buttons are all missing even if the page is scrolled all the way to the bottom

Environment

16.2.1

Resolution

DE80148, Fixed in 16.2.2.

Workaround: Disable Header and Breadcrumb Layout or Zoom out to 33% or less and then the buttons becomes visible. 

Additional Information

This is similar to the defect DE79900 which was resolved in 16.2.1 pre-patch 1 as well as targeted for 16.2.1.1.

The difference for how to reproduce this is in the below use case:

a. End user is on the laptop with small screen
b. Display settings->Change the size of text, apps, and other items is set to 150% (Recommended), mandated by local IT.