"Search" field and icon looks untidy using MS Edge or Chrome browser version 123.x

Products

• IT Management Suite

Issue/Introduction

Using MS Edge or Chrome (version 123.x) browsers causes "search" fields look untidy on the SMP Console

Environment

ITMS 8.7.1

Cause

Known issue. It was needed to change "styles" to work with new browser versions.

Resolution

This issue has been reported to our Broadcom Development team. A fix is available under ITMS 8.7.2 release.

There is a workaround for this until you can upgrade to ITMS 8.7.2:

Two fixed files (attached) which must be uploaded on existing ITMS 8.x servers (this change doesn't require any services restart, just refresh browser SMP Console page).

Steps to apply fixed "consoleSearch.css" and "Header.aspx" files:

1. Open "[installdrive]:\Program Files\Altiris\CustomConsole\Web\" on SMP Server and rename there "consoleSearch.css" and "Header.aspx" files

2. Download attached "consoleSearch.css" and "Header.aspx" files and put them in same directory "[installdrive]:\Program Files\Altiris\CustomConsole\Web\"

3. Refresh SMP Console page in browser