WHat protocol is Remote Viewer of Automation Point using

Products

• Automation Point

Issue/Introduction

Is Automation Point Remote Viewer making use of protocol “Remote Framebuffer” like the Open Source solution VNC (Virtual Network Computing) ?

The issue is the security team has detected that the process axcmgrip of Automation Point is listening on port 5500 as used by VNC.

What protocol is used by the port 5500.

Environment

AP 11.7 and above

Windows 

Resolution

The Remote Viewer of AP is making use of a proprietary protocol based on Diffie Hellman..

Also, when required, or wanted, you can change the port of RV in the AP Configuration Manager, should it conflict with VNC in your environment..

Additional Information

If another port needed, check this chapter in the manual:

Starting Remote Operations