domain.yml error when running rasa_train.bat for Aria Virtual Analyst

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

When trying to run rasa_train.bat the following error is generated:

(botenv) D:\Aria>rasa_train.bat

Rasa Training started...

YamlValidationException: failed to validate 'D:\Aria\domain.yml' - Please make sure the file is correct and all mandatory parameters are specified ...

Environment

Service Management 17.3 and 17.4

Cause

The wrong version of casmBot folder is being used

Resolution

When installing Aria Virtual Analyst, be sure to use the casmBot folder provided in the DVD of your current version

Example:

If you are using 17.3RU19, then use the casmBot folder located in:

<INSTALLDVD>\filestore\Virtual_Analyst\casmBot.zip