Unable to add low bandwidth site to Destination Domains for Dedicated Egress IP(DEI)

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

This feature only supports low bandwidth sites

You are unable to add low bandwidth site to Destination Domains for Dedicated Egress IP(DEI) and you receive the following error.

 

Cause

This can be caused by a trailing space when copying and pasting into the field or if the site is listed as excluded from this feature. 

Resolution

Manually type in site or if using copy/paste remove any trailing spaces.

If you still get this error and believe this site is low bandwidth please contact support to verify site is excluded from this feature.