Advanced Reporting Simple Type Schedules are changed when Daylight Savings is observed
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Advanced Reporting Simple Type Schedules are changed when Daylight Savings is observed

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Article ID: 281185

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Steps To Reproduce:-

  • Login to Clarity. Navigate to Advanced Reporting.
  • Right Click on a Report and Click on Schedule and then "Create Schedule".
  • On the Schedule Tab, select "Recurrence Type" as "Simple" and Select the Time zone as "Eastern Standard Time".
  • Set the start date as a specific date and set a specific time as "9:00 AM".
  • Set the parameters and schedule.
  • Validate the execution time when DST starts or Ends.

    Expected Results :- The Report Execution time doesn't change.
    Actual Results :- Report executes late by an hour or early by an hour.

Resolution

As a workaround you need to use the Calendar type recurrence type and set the report execution time. This will ensure that DST doesn't impact the execution time of the report.