Unable to log in to the uimapi url

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

 Unable to log in to the uimapi url

Environment

UIM 20.4 cu1

UIMAPI 20.4

Resolution

Follow the below step:-

1. Deactivate the wasp probe on the Robot with the uimapi (OC Server)
2. RDP to the Robot (OC Server) with the uimapi and move /probes/service/wasp/webapps/uimapi folder to any other folder for backup.
    and delete the UIMAPI folder and UIMAPi.war
3. Delete the <installPath>\Nimsoft\probes\service\wasp\work directory and its contents.
    NOTE:  This is a work directory which will be rebuilt and repopulated when you activate the wasp probe.
4. Deploy the latest uimapi package to the robot system which is hosting the wasp with uimapi.
5. Activate the wasp probe
6. Clear Browser Cache