Value Mapping Export in ConnectALL is not working for the referenced field
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Value Mapping Export in ConnectALL is not working for the referenced field

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Article ID: 280999

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Updated On:

Products

ConnectALL

Issue/Introduction

Steps to Reproduce: 

  1. Create an automation between Jira and ServiceNow
  2. Map a custom field on the ServiceNow side in Field Mapping and set it as a referenced field.
  3. Add Value mappings
  4. Save the automation.
  5. Modify the automation and try to export the value mapping.

 

Expected Results: 
Export should work

 

Actual Results:
Export does not work and you can see 400 errors in the browser's Developer console

Environment

3.2.0.3

Cause

DE79686

Resolution

DE79686 fixed in 3.4 and ported back to patch 3.3.0.2