SOI - how to configure SOI to use proxy server

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

You want to configure SOI to use the proxy server

Environment

SOI 4.2.x

Cause

The SOI does not use the windows proxy setting, if you want to force SOI to use proxy, you need to reconfigure the soi-manager.conf file as instructed in the resolution section 

Resolution

 
In the Tomcat Configuration of the SOI Manager (\CA\SOI\jsw\conf\soi-manager.conf) you should add the following parameters:
 
# http proxy configuration
wrapper.java.additional.28=-Dhttp.proxyHost=<Proxy_IP_address>
wrapper.java.additional.29=-Dhttp.proxyPort=<proxy port>
wrapper.java.additional.30=-Dhttp.proxyUser="<Proxy_user>"
wrapper.java.additional.31=-Dhttp.proxyPassword="<Proxy_password>"
 
# https proxy configuration
wrapper.java.additional.32=-Dhttps.proxyHost=<Proxy_IP_address>
wrapper.java.additional.33=-Dhttps.proxyPort=<proxy port>
wrapper.java.additional.34=-Dhttps.proxyUser="<Proxy_user>"
wrapper.java.additional.35=-Dhttps.proxyPassword="<Proxy_password>"
 
Then restart SOI manager