XOG Slowness against Project instances

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

There is a XOG that is embedded into a Gel Script, that updates Project instances. It touches two OBS fields as well. It is noticed that this Gel Script execution is slow in one particular environment, at the XOG step. Its execution times are are normal in other environments.

It is also noticed that when the XOG is performed via the XOG Client, the XOG happens much faster.

Resolution

Changing the user account used to perform XOG within the Gel Script resolved the issue.