Unable to import folders into PAM 4.4

Products

• CA Process Automation Base

Issue/Introduction

Since the upgrade from 4.3 to 4.4 the export still seems to work, but the import of the created XLS file doesn't any more.
There's no warning or popup, but the import window closes as usual. But the folders and their content aren't created!

The isolated export and reimport of single processes works fine.

The logs we found for the time of import:

2023-12-20 17:26:24,374 ERROR [io.undertow.request] (default task-14) UT005023: Exception handling request to /itpam/clientproxy/c2o: org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.web.multipart.MultipartException: Failed to parse multipart servlet request; nested exception is org.apache.commons.fileupload.FileUploadBase$IOFileUploadException: Processing of multipart/form-data request failed. UT000020: Connection terminated as request was larger than 10485760

Environment

IT PAM: 4.4

Resolution

1. Take the backup of standalone-full-ha.xml

 

2. Replace <ajp-listener name="ajp" socket-binding="ajp"/>  

with

<ajp-listener name="ajp" socket-binding="ajp" max-post-size="4194304000"/>

3. Restart the PAM services and observe the behavior