The SpectroSERVER hangs processing virtual host connections

Products

• Network Observability
• Spectrum

Issue/Introduction

The SpectroSERVER may hang when processing virtual host connections.  When the SS is hung, you can run pstack on linux or process explorer on windows

The stacks will look similar to:

libmdlsvint.dll!CsIHGetPorts::is_physical_stacked_port+0xc5
libmdlsvint.dll!IHExtendedFaultDomainManager::getConnectedModels+0xa7
libmdlsvint.dll!IHExtendedFaultDomainManager::isModelConnectedToVirtualDevice+0x26
libmdlsvint.dll!IHExtendedFaultDomainManager::connectsRelationRemovedToVirtualDevice+0x4ce

Cause

There was an internal code issue with the connection validation.

Resolution

This is tentatively scheduled to be resolved in the 23.3.9 release of NetOps once released.  This functionality will be fixed (enabled) by default.