Optimizing Hardware Resources for DX UIM while Maintaining Broadcom Support

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Enterprises seek to reduce costs by lowering CPU vCores count and RAM based on capacity management data, potentially conflicting with Broadcom's minimal hardware requirements for DX UIM.

What is the official stance of Broadcom regarding hardware optimization (downsizing) without jeopardizing support?

This KB article addresses the feasibility of optimizing hardware resources for DX Unified Infrastructure Management (UIM) while ensuring continued support from Broadcom and outlines considerations for balancing cost savings with adherence to Broadcom's prescribed requirements.

Environment

DX UIM 20.4.* / 23.4

Cause

Guidance

Resolution

Reducing hardware resources for DX UIM may indeed result in cost savings. However, it's important to note that Broadcom officially prescribes minimal hardware requirements for DX UIM: DX UIM: Prepare Your Server Hardware (broadcom.com)

Broadcom's stance on these matters is generally supportive of optimization efforts that maintain system performance and stability. We understand that optimizing resource usage is a common practice, and as long as the performance remains within acceptable thresholds, your support will not be refused. Implementing cost-saving measures such as reducing CPU vCores and lowering RAM while staying within the bounds of performance requirements should not jeopardize your support from Broadcom.

However, should our investigation reveal that such optimization is the root cause of any issues or unacceptable behaviour reported by our customers, we will offer recommendations and may request that the hardware be updated before proceeding with further work or review on the case.