Data missing in Telemetry table (SKU Description)
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Data missing in Telemetry table (SKU Description)

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Article ID: 280673

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

It is noticed that data is missing from the 'SKU Description' column of the Telemetry portlet in Administration -> License Information page. The 'Serial Number' column is populated.

Resolution

Use the 'Serial Number' mentioned to get license description from the Administration -> System Options page. Search with the 'Serial Number' here.