CDJ process crashes during stop if the CDJ synchronization has not completed yet
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CDJ process crashes during stop if the CDJ synchronization has not completed yet

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Article ID: 280665

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

The uxcdjsrv process (on Linux/Unix) crashes with signal 6 when stopping the node while the CDJ synchronization with the IO has not been completed yet and the CDJ has a request from a UVC console to display the Job Runs.
The errors in the universe.log are:

| 2023-09-12 11:36:06 |ERROR|X|CDJ|pid=3523.139793199527680| populate_name             | cannot find User name for [U00000000X]
| 2023-09-12 11:36:06 |WARN |X|CDJ|pid=3523.139793199527680| o_mutz_retrieve_tz_desc   | Unable to get MU informations.
| 2023-09-12 11:36:06 |ERROR|X|IO |pid=3887.140345691341248| k_handshakeHello          | u_recv_msg in error [-1]: Errno syserror 104: Connection reset by peer (recv returns error)
| 2023-09-12 11:36:06 |ERROR|X|IO |pid=3887.140345691341248| o_connect_auth            | k_connect_auth_timeout returns error [-1]
| 2023-09-12 11:36:06 |INFO |X|IO |pid=3080.140208677107520| u_io_srv_main             | End of IO server: company [COMPANY] area 'X'
| 2023-09-12 11:36:06 |WARN |X|CDJ|pid=3523.139793397093120| UXOS_HdlTermProcess       | execution handler: SIGNAL = (6) PID = (XXXX) PPID = (1) GPID = (XXXX)

Environment

Dollar Universe 6.x and 7.x

Component: Dollar Universe Application Server (DUAS Node)

Cause

Defect

Resolution

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Application Server (Node)
Will be fixed on Dollar Universe 6.10.121 - planned release April 2024
Will be fixed on Dollar Universe 7.01.01 - planned release July 2024

Additional Information

Defect ID: DU_AS-7426