Communication error. Please check the host IP address or port number. Then try the action again.

Products

• Vantage Storage Resource Manager

Issue/Introduction

The following error appears in the Vantage StoragePoint™ Web Client screen after entering the login credentials.

Communication error. Please check the host IP address or port number. Then try the action again.

Following is the screen shot for the error message.

Cause

Possibly the SAMS task came up before TCP/IP.

Resolution

Issue the following command on your SAMS STC.

/F SAMS,ACT,TCPIP

Here replace SAMS with Vantage started task name.

Clear the browser cache or open in a new incognito browser view and try to access the Vantage StoragePoint™ Web Client (VSP) URL again.