The AAI server does not start: Keystore was tampered with, or password was incorrect

Products

• Automation Analytics & Intelligence

Issue/Introduction

The AAI server does not start with the message below in the server.log.

 

2024-03-13 09:49:53,140 ERROR [org.jboss.msc.service.ServiceControllerImpl$StartTask] XXXXXX: Failed to start service jboss.server.controller.management.security_realm.ApplicationRealm.key-manager: org.jboss.msc.service.StartException in service jboss.server.controller.management.security_realm.ApplicationRealm.key-manager: XXXXXXX: Unable to start service
    at org.jboss.as.domain.management.security.FileKeystore.load(FileKeystore.java:153)
    at org.jboss.as.domain.management.security.FileKeyManagerService.start(FileKeyManagerService.java:145)
    at org.jboss.msc.service.ServiceControllerImpl$StartTask.startService(ServiceControllerImpl.java:2032)
    at org.jboss.msc.service.ServiceControllerImpl$StartTask.run(ServiceControllerImpl.java:1955)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at java.lang.Thread.run(Thread.java:750)
Caused by: java.io.IOException: Keystore was tampered with, or password was incorrect
    at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:794)
    at sun.security.provider.JavaKeyStore$JKS.engineLoad(JavaKeyStore.java:57)
    at sun.security.provider.KeyStoreDelegator.engineLoad(KeyStoreDelegator.java:224)
    at sun.security.provider.JavaKeyStore$DualFormatJKS.engineLoad(JavaKeyStore.java:71)
    at java.security.KeyStore.load(KeyStore.java:1449)
    at org.jboss.as.domain.management.security.FileKeystore.load(FileKeystore.java:112)
    ... 6 more
Caused by: java.security.UnrecoverableKeyException: Password verification failed
    at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:792)
    ... 11 more

Environment

Product: Automation Analytics & Intelligence v6.x

Cause

An incorrect password is defined in the stanadalone.xml for the keystore. 

Resolution

Please make sure to enter the correct password.