Reprocessing job not moving forward
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Reprocessing job not moving forward

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Article ID: 280589

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Updated On:

Products

Security Analytics Security Analytics - VA

Issue/Introduction

The reprocessing job is stuck because it appears a PCAP was imported with a packet with timestamp 0 and retained timestamps was selected.

Resolution

The script stj_clear_zero_timestamp_entries.sh will assist in nullifying the space table journal entries with a start timestamp of 0.

This is used by doing the following:

  1. Place the script in /home on the appliance
  2. cd /home/
  3. scotus stop
  4. mount /pfs
  5. mount /var/lib/solera/meta
  6. bash ./stj_clear_zero_timestamp_entries.sh > stj.out.txt
  7. cat stj.out.txt | generate_space_table_journal_from_text -j space_table_journal_v4

This results in a new space table journal in /home. Validate it by doing the following:

  1. walk_space_table_journal > old.txt
  2. walk_space_table_journal -j space_table_journal_v4 > new.txt
  3. diff old.txt new.txt to confirm the only altered entries are those which previously had a 0 start timestamp.

If the validation succeeds,

  1. cp /var/lib/solera/meta/space_table_journal_v4 /home/space_table_journal_v4.backup
  2. cp /home/space_table_journal_v4 /var/lib/solera/meta/space_table_journal_v4
  3. walk_space_table_journal > final.txt
  4. diff new.txt final.txt

    should have no differences except:

    [root@]# diff new.txt final.txt

    < Space table journal name: space_table_journal_v4

    > Space table journal name: /var/lib/solera/meta/space_table_journal_v4
  5. scotus start

Attachments

stj_clear_zero_timestamp_entries (1).sh get_app