Windows 11 - Application is not allowed: Computer OS and procedure OS not compatible. [SDM223611]
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Article ID: 280535
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Updated On:
Products
CA Client Automation - IT Client Manager
CA Client Automation
Issue/Introduction
When sending a SD Package to a windows 11 machine following error is displayed :
Application is not allowed: Computer OS and procedure OS not compatible. [SDM223611]
Environment
Client Automation 14.5 CU6 or CU7
Cause
This error could occur when :
- Target machine is Windows 11
- SD Procedure has Run on OS set to :
Win 10 x64
or
Windows 32-bit
Resolution
Domain Manager CU6
Apply the patch 99111996 on the Domain Manager 14.5 CU6 : 99111996
Domain Manager CU7
Apply the patch
99112337 on the Domain Manager 14.5 CU7 :
99112337
Feedback
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Yes
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No