SAP Job gets stuck trying to download a huge Application log

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

An SAP job hangs without any apparent reason.
In the PLOG of the Task, the job ends properly.
Also, the Agent log shows that the SAP Job ends.

However, the following message is also found in the Agent log:

U02004185 There is a '63917644' bytes long joblog to get.

The 'Application Log' is ticked in the list of logs to be transferred to the AE DB and said Application log contains 300k+ lines.

Environment

SAP Agent

Cause

Defect

Resolution

Workaround:

Untick Application Log

 

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Agent SAP

Automation.Engine 21.0.10 - Available

Automation.Engine 24.1.0 - Available

Additional Information

The reference of this issue is: AE-36365