File events on Unix/Linux intermittently remain in the status 'Checking' and need to be restarted.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

File events on Unix/Linux intermittently remain in the status 'Checking' and need to be restarted.

The log file shows the following message(s):

U02000161 Event with the same id ('EVENT_ID') found, no new event will be created.

Other errors in the event report might be:

U02000123 Error in function checkFileChanged(): the system cannot find the file specified '/path/to/file/*xml'.  Error '0', error description: 'Success'.
U00011166 System message: ''
U02000123 Error in function materializeFile_d(): the system cannot find the file specified '/path/to/file/'.  Error '0', error description: 'Success'.
U00011166 System message: 'isPathDirectory2()'

Environment

Automic Automation Engine

Unix/Linux

Agent Unix

Cause

Defect.

Resolution

This was fixed with Automic Automation Engine 21.0.9.

Component: Agent Unix

Public short description EN:
A problem has been solved where Agent Unix cannot execute File Event properly due to concurrent use of the IO service program which leads to File Event duplicate error.

Public description EN:
A problem has been solved where Agent Unix cannot execute File Event properly due to concurrent use of the IO service program which leads to File Event duplicate error.