MUX - A Manager Cannot View Projects on Staffing Module from Different OBS

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

In Clarity 16.0.3 the following scenario is seen:

A Resource Manager is managing a Resource that is assigned to Projects from a different OBS that the Manager doesn't have access to.

In the Classic UI, the manager can see these Projects while reviewing the Resource's Allocation.

In the MUX's Staffing module, the manager is able to see the numeral allocations, but cannot see the Projects that the allocations are coming from.

Environment

Clarity 16.0.3 and previous versions of the Staffing module.

Resolution

This was due to a limitation of the design of the Staffing module. The newer versions of the Staffing allows the Project names to be displayed as expected.

It's required to upgrade to Clarity 16.2.0 or newer to access the new Staffing functionalities.