Using a Spanish Latin America Keyboard on the Desktop and typing the pipe character "|" stuck the keyboard.

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

Using a Spanish Latin America Keyboard on the Desktop where the PAM Client is running, Opening an RDP to another Spanish keyboard in PAM and typing the pipe character "|" The keyboard may freeze, making it impossible to write either the pipe or the next characters.

Environment

PAM 4.1.5 on Windows any version with Spanish LatinAmerica Keyboard.
RDP via PAM Client to any Windows running any Spanish keyboard

Cause

Does not exist actually the new keymap file for the Spanish Latin America Keyboard layout, with the locale code es-419

Resolution

Engineering developed a test fix for 4.1.5 and planning to publish in some of next GA versions.
Review recent release notes or open a Support case to see if this fix was published