Secondary HUB does not report or display in the Infrastructure Manager in UIM 23.4

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

I performed a new installation of UIM and I deployed several components: 1 oc server, 1 primary hub, 1 bd server and a secondary hub that I am going to use for monitoring by icmp, after configuring the secondary hub it does not report on the domain from UIM, however, I do a test by logging into IM and I see that the probes were deployed correctly, including the hub probe, but I still don't see it in the UIM domain as a secondary hub.

Environment

• UIM 23.4

Resolution

Check the hub.cfg to make sure its configured as expected, and if it is actually correct, then try adding the Secondary hub to the hub 'Name Services' as a Static hub.

Adding the Secondary hub to the hub 'Name Services' as a Static hub resolved the issue.