Default View Not Set For Users Having Language Set to French
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Default View Not Set For Users Having Language Set to French

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Article ID: 280240

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Default View Not Set For Users Having Language Set to French

When a Standard View is created for a Workspace, the user will be presented with 
a default view named: 'Vue standard'

They have to select the created view in order to not encounter the 'Vue standard'  view again.

Steps To Reproduce:
1. Login as administrator 
Go to Account Settings > Language set to 'English'
Create a Standard View for a Workspace
Recommend and Share with Everyone

2. Go to Modern Workspace View and remove all views and create a 'Standard View'
and set it as Recommended.

3. Login as test user.
Go to Account Settings > Language set to 'French'
Go to Modern Workspace View 

Expected: The default view should be set to the created view.

Actual: 'Vue standard' shows 
The user will be presented with this view.

User has to select the created view. 
Every user with the language will have the issue with the created view.

 

Environment

16.1.3
16.2.0
16.2.1

Resolution

This is reported as DE79884 and after Engineering review, is not a defect but by design.
This also is not specific to any language and will happen on all languages.

The behavior is because of personalization for the particular user.

a) There are 2 users (U1 & U2) and a view (V1), user U1 is created before the view(V1) was marked as recommended,
whereas user U2 was created after the view(V1) is marked as recommended.

b) Now a view(V1) is marked as recommended.

c) User U1 who has already logged in many times before the view(V1) was marked recommended (would have save some other view in personalisation(V2))

d) Now when User U1 logs in first, the personalized view is fetched(V2) and then if the user wants to switch, the user can go to recommended view(V1)

e) But for User U2 , who logs in for the first time, will not have any personalized view and he will see the recommend view(V1)