office365 probe Verify Selections is successful but Inventory is not displayed

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

office365 probe Verify Selections is successful but Inventory is not displayed

Example:

office365.log error:

office365] Inventory update failed. Sending resource alarm 
(1) error, Inventory update failed for ...Failed : HTTP error code : HTTP/1.1 403 Forbidden "error":"code

Environment

• DX UIM 20.4 or higher

Cause

• Configuration

Resolution

Validate that Role and API Permissions in office365 Release notes are in place.

Additional Information

office365 (Office 365 Monitoring) Release Notes