Unable to send to the following addresses: error when sending DLP Event alert email.

Products

• Data Loss Prevention
• Data Loss Prevention Enforce

Issue/Introduction

You configured Enforce Server to send email alerts, but when you try to send Events email, you get the error: Unable to send to the following addresses: [email protected].

Environment

DLP 16.X

Resolution

Engineering is working on producing the fix to be included in the next 16.0 RU1 MP followed by RU2.

Meanwhile, if you need a fix now, contact the Broadcom support.