Rally: Browser is redirected upon login

Products

• Rally SaaS

Issue/Introduction

Login to Rally via the <https://rally1.rallydev.com/slm/login.op> url keeps getting redirected to <http://<IP_ADDRESS>:7001/slm/login.op>

After being redirected, we continue to receive the below error. We have attempted to clear the browser cache multiple times and tried copying and pasting the https://rally1.rallydev.com/slm/login.op url multiple times but it keep redirecting to the IP address url

     HTTP 500 Error, RFC6265 Cookie values may not contain character: [ ]

     URI: http://<IP_ADDRESS>:7001/slm/login.op

     STATUS:500

     MESSAGE:RFC6265 Cookie values may not contain character: [ ]

     CAUSED BY: org.eclipse.jetty.http.HttpException$RuntimeException: 500: RFC6265 Cookie values may not contain character: [ ]

     CAUSED BY:java.lang.IllegalArgumentException: RFC6265 Cookie values may not contain character: [ ]

Resolution

Uninstall and reinstall Chrome resolved the issue.