Infrastructure Manager archive is grayed out and distsrv does not have a port.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are unable to access our archive. 

Environment

any version of UIM

Resolution

Step 1) restart the primary hub and log out of IM and log back in after the restart.

If restart does not work:

Step 2) log into another hub that has distsrv and deploy distsrv probe back onto primary hub. If distsrv is not in the archive, you can download it from support.nimsoft.com, import into the archive, then deploy to primary.