Ideas (Classic and MUX) Idea - Initiator (Auto) right gets removed.

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

On our Idea form, we are using Originating Requestor (which is a required field) to tag the owner of the idea. We do not use Manager (optional field) on ideas.

On creation of the idea, the Requestor is granted "Idea Initiator (Auto)" access right on the Instance, but when they try to make any update on the idea record, this auto right gets revoked. This creates problem for the user to update their own idea.

 

Steps to Reproduce: 

 

1. Create a user with below rights

Ideas - Navigate

Ideas - Create from Template

Ideas - Create

Idea Management - Navigate

Idea - View - All

2. Login as the user from Step 1 and navigate to Ideas.

3. Click on New to create an idea, populate all required attributes and click Save.

4. Check instance rights for this user and it will have Idea - Initiator (Auto) instance right.

5. Notice you are still able to make updates to the idea.

6. Attempt to update any attribute, notice idea becomes read only.

7. Check instance rights for this user and Idea - Initiator (Auto) instance right is removed.

 

Expected Results: As per KB (https://knowledge.broadcom.com/external/article?articleNumber=261924) Idea - Initiator (Auto) should only get revoked when Idea Manager is specified.

 

Actual Results: Idea - Initiator (Auto) get removed and user can no longer update their own ideas.

Resolution

DE79826, After Engineering team review this use case only affect Admin user and it is not reproducible with other regular users. The reason this is happening for Admin user is because it does not have Resource - Self (Auto) right.

All other regular users when created are granted automatically Access Right: Resource - Self (Auto)

Description: Rights automatically granted to a resource when created. Includes Resource - Edit Ideas.

What this means is that any idea user creates where they are Creator they will be able to Edit.