Add Detection Service link in CloudSOC Settings has a different Add DLP screen or missing the Add DLP

Products

• CASB Gateway Advanced

Issue/Introduction

Sometimes going into the Data Loss Prevention screen in the Settings page, if you click Add Detection Service the add screen asks for a Certificate file and connection parameters. Or the Add Detection Service link is missing.

Cause

This happens when switching back and forth between the Data Loss Prevention screen and other screens in Settings.

Resolution

A fix is being developed for this.

The workaround for now is to refresh the browser page in Data Loss Prevention.