Getting 500 Internal Server Error when logging in to Management Center
Article ID: 279869
Updated On:
Products
Issue/Introduction
When using external authentication (LDAP, AD LDAP, Radius) with MC 3.3.5.1, users can experience a 500 Internal Server Error on successive login attempts after logging in at least one time.
Environment
Management Center version 3.3.5.1
External Authentication
Cause
This was caused by a bug in the external authentication feature of MC version 3.3.5.1
Resolution
No known workaround in MC 3.3.5.1
Upgrade to MC 3.3.5.2 or downgrade to the previous version of MC (e.g. 3.3.4.1)
Additional Information
The bug does not exist in MC version 3.3.4.1 and below.
Local authentication is not affected by this bug.
Broadcom intends to release a patch to fix this issue. This article will be updated once the patch is released.
Update:
March 4th, 2024 - Management Center version 3.3.5.2 is now available from the Broadcom Support Portal.
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