Tasks that failed during activation and were deactivated are not visible in Process Monitoring

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Tasks are being deactivated immediately even though 'Deactivate on Finish' is set to Never.
In case the generation of a task ends with: 

'FAULT_OTHER' - U00007016 Task 'xxxxxxxxx' (RunID 'xxxxxxxx') is interlaced too much.

The respective task is deactivated (removed from Process Monitoring), even though 'Deactivate on Finish' is set to 'Never'.
This causes our operations team to miss out on affected tasks causing a delay in the business process.

Environment

Automation Engine 21.0.x

Cause

Defect

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine
Will be fixed in Automation.Engine 21.0.10 - Planned release end April 2024
Automation.Engine 24.0.0 - Available

Additional Information

Defect ID: AE-35247

Public Description: A problem has been fixed where tasks which end already during activation with FAULT_OTHER could not be monitored in a summarized view. Now they are visible in process monitoring.