Enable Clarity VAIA

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

How to enable Clarity VAIA (formerly known as Clarity Concierge)

Environment

Clarity 16.2.1 and higher Clarity versions

Resolution

For SaaS Customers

• Raise a support ticket to enable VAIA
• Provide the URL and preferred time for services restart
• Once VAIA is enabled, follow the Tech docs on adding the AI model

For On Premise Customers 

• Connect to the Clarity Server & open Command Prompt or shell
• Run the below command from $clarity\bin folder 
  • admin toggle-feature STATUS_REPORT_SUMMARIZATION_F31465 1 
• Restart Clarity services or Flush caches
• Go to Clarity Classic -System Options - Activate Vaia AI Service - select this to be enabled 
• Go to MUX Administration with a user with all permissions and you will see the VAIA Tile there.
• Follow the Tech docs on adding the AI model

Additional Information

Disclaimer: By activating, you agree to share some of your Clarity data with a third-party Generative AI service (the Service). The Service uses emerging technology, may generate inaccurate output, and is not designed for or intended to meet your regulatory, legal, or other obligations. Use of the Service requires an account with the Service provider and is subject to the terms of your agreement with the Service provider. Broadcom bears no responsibility or liability for the Service, including its use of shared Customer data.