sdgtw - Getting Error ConnectRefused localhost:8080 while creating Incident via REST in UIM

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Trying to create service desk incident via POSTman using below REST API, but we are getting Connection refused error however the document says sdgtw probe uses NIM to create incidents from UIM to SDM. 

 

Create an Incident (REST API v2)

 

 

Environment

probe : sdgtw

Integrated with CA service desk

Resolution

The CA NIM SM GUI is not directly exposed with UIM sdgtw probe and service desk products 

Workaround you can check the existing port used in the sdgtw logs making the api calls and then use it in the API rest calls via Postman 

Alternatively you can also deploy the ca-nim-sm.war file present in sdgtw probe lib folder on separate tomcat server and access from there using the swagger interface

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