Broadcom Token Redemption Portal Introduction

Products

• Support Portal

Issue/Introduction

Broadcom is pleased to announce the availability of the new Token Redemption Portal available to Fund Owners and Fund Users. Click HERE to access it today. 

Resolution

Broadcom converted your outstanding VMware credits purchased prior to November 24, 2023 from all legacy credit programs, including HPP, SPP, PSO, education and learning credits, to a fund balance and loaded that fund balance in the Portal for you to redeem for eligible VMware offerings. 

When you access the Portal, you will notice the following: 

• If you had purchased multiple types of credits, they have now been combined into a unified fund balance that is available in the Portal.
• We have expanded the VMware offerings eligible for fund redemption. Please see the attached list of all eligible offerings as of the launch of the Token Redemption Portal.
• All balances are shown in USD, and purchases using these funds will need to be made in USD.
• Please note: any credit redemptions made between May 6th and the date of this notice may not show up in the Portal immediately and will be reflected in the coming days.
• Fund redemption is for new and capacity (expansion) orders, and can not be used for renewals or extensions.

You will be able to redeem directly from the Portal and use your funds instantly when you require new products or services that are available for redemption.  

To learn more about the new Fund Redemption Portal, how to access and use it, and how to quote and redeem funds, please reference the attached Token Redemption Portal User Guide. 

Additional Information

For additional support or questions related to the Token Redemption Portal please contact your Sales Representative.