Setting My Approvals to dynamically display My Approvals tab if the person logged in has pending approvals and not display if there are no approvals

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

Is there a setting that displays My Approvals tab if the person logged in has pending approvals and not display if there are no approvals in Service Point home page?

Environment

Service Desk/Service Point 17.3 and higher

Resolution

There is no configuration or setting that can do this.

My Approvals tab will display no matter what. However, if there is no approval, the count will show 0 as (0)