WARNING: An attempt was made to authenticate the locked user

Products

• CA Service Operations Insight (SOI)

Issue/Introduction

INFO   | jvm 1    | 2024/02/14 17:06:06 | Feb 14, 2024 5:06:06 PM org.apache.catalina.realm.LockOutRealm filterLockedAccounts
INFO   | jvm 1    | 2024/02/14 17:06:06 | WARNING: An attempt was made to authenticate the locked user [user]

Cause

A scrip attempt to login with incorrect password

Resolution

Stop all scripts and the account will be unlocked after 300 seconds ( by default) if no login attempt.

 

Additional Information

Wireshark on the UI server for port 7070 would help to find the origin of the login attempts.