How to Migrate Identity Portal to a new Server

Products

• CA Identity Governance

Issue/Introduction

How can the Identity Portal be migrated from its current server to another? 

For example, how can we move the Identity Portal from internally hosted Virtual Machines to Cloud-based Virtual Machines?

Environment

Identity Portal 
14.4
14.5

Resolution

Identity Portal holds nearly all relevant information in the database.   Portal does allow for some css customizations that would reside in the file system where Portal is deployed.  


The high-level process to move Identity Portal from one system to another would be:


1. Make a copy of the database (if the database is being moved) 

2. Install Portal pointing to the copy of (or the original) database

3. Patch to the same version / patch level as the existing system.

4. Move any custom branding or css files into new install. 

5. Log into Portal and update connectors if the hostnames or IP addresses of IM or IG change.   

 

This process should be tested to identify any environmentally specific steps.