Debug Assertion Failed when attempting pdm_extract
Article ID: 279208
Updated On:
Products
Issue/Introduction
When running a pdm_extract command such as this, a "Debug Assertion Failed" message may present against the rgen.exe binary:
command used:
pdm_extract -f "Select id last_name from ca_contact where last_name = ‘ServiceDesk’"
Environment
Release 17.3 and higher
CA Service Desk Manager
Cause
Syntax error in the pdm_extract command. The extract command is using a ‘’ character to encapsulate the search term, but the correct character is ''.
If one looks closely, the single quotes used in the first command is not actually a single quote, closer to an apostrophe
Issue may arise if one is copying/pasting pdm_extract commands from a source document which has been subjected to character stylisation.
This is commonly seen when a dash character - is formatted into an em dash character — by the same formatting used by a given word processor.
At first glance, the characters seem visually indistinguishable but they are not the same character as far as text encoding is concerned.
Resolution
The same command that uses the correct single quote character will generate a valid result
pdm_extract -f "Select id last_name from ca_contact where last_name = 'ServiceDesk'"
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