Home Land page (Classic UX) is slow for Non Admin users.

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Home Land page (Classic UX) is slow for Non Admin users. 

Cause

STEPS TO REPRODUCE
1. Login to 16.2.0 Clarity machine 
2. Create a user ABC 
3. Assign the user to the Basic User group 
   Assign the user, Timesheet Approve rights to a few users. 
4. The user should not be provided with any admin rights 
5. Login as ABC and remove all portlets and tabs from the Home page. 
6. Logout and login back as the user again.  

Expected: The user lands on the Home page in 1-2 seconds. 
Actual: The user lands on the Home page in 5-6 seconds. If there are portlets like My Timesheets in the the Home Page, it takes even more time to load.

Additional Info: 
The time taken for an admin to load the Home page is less than a second without any portlets but the same page takes 5-6 seconds for non admins. 

 

Resolution

DE79647 - Fixed in 16.2.3