MUX: Lookups not loading values when the lookup code has brackets ()

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Dependent lookup doesn't load all options in MUX

Cause

STEPS TO REPRODUCE
1. Login to Clarity and navigate Administration - lookups
2. Create a Static lookup Tier 1 with the values as below
   Name: A Code: A (Tier1)
   Name: B Code: B (Tier 2)
3. Create a parameterized lookup Tier 2 in such a way that the query references the Teir 1 value   
4. Create attributes Teir 1 and Teir 2 under any object, for eg. Risk
5. Navigate to MUX and add the above 2 attributes in the Risk List page
6. Navigate to projects and create a new Risk
7. In the Risk Details page, Select A value under Tier 1 
8. Drop down Tier 2 lookup attribute 

Expected: The dependent values of Tier 1 will be shown in the drop down

Actual: The drop down always shows 'No results found'

Workaround: The brackets continues to work fine in Classic UX

Resolution

DE78329 - Fixed in 16.2.1

Additional Information

The brackets in the Tier 1 lookup code like A (Tier1) and B (Tier 2) is causing this issue. If there are no brakcets in the lookup code, the Tier 2 value shows correctly.