VNA Gateway Operational Status is down after restarting the wildfly service
Article ID: 279047
Updated On: 09-23-2024
Products
Issue/Introduction
After installing PM and VNA 23.3.6, enabling HTTPS with a self-signed certificate on Portal and VNA, and adding the VNA Gateway to the Portal, the Operational Status was up until we restarted the wildfly service this morning after editing the opt/CA/VNA/plugins/VeloCloud\ Plugin/config/inventory/edges.perspective file.
Environment
DX NetOps Performance Management 23.3.6 and DX NetOps Virtual Network Assurance 23.3.6
Cause
The VNA self-signed certificate was not imported into the DC jre/lib/security/cacerts file.
In the /opt/IMDataCollector/apache-karaf-4.4.3/data/log/vna.log file:
ERROR | Grizzly(2) | 2024-02-08T08:48:32,240 | SDNInventory | .impl.SdnInventoryUpdateListener 876 | connectionClosed: | SDN connection 6836 is closed with reason: CloseReason[1001]. Set the OperStatus to DOWN with error code SUCCESS
INFO | Grizzly(2) | 2024-02-08T08:48:32,241 | SDNPerformance | mpl.SdnPerformanceUpdateListener 60 | connectionClosed: | The performance connection of SDN gateway 6836 closed: CloseReason[1001]
INFO | nnector-thread-1 | 2024-02-08T08:53:32,333 | SDNInventory | a.im.dm.sdn.config.SdnGatewayMgr 493 | reconnect: | Failed to reconnect SDN Gateway 6836 with start time: Thu Feb 8 8:45:25 2024 -0300
INFO | nnector-thread-1 | 2024-02-08T08:58:32,355 | SDNInventory | a.im.dm.sdn.config.SdnGatewayMgr 493 | reconnect: | Failed to reconnect SDN Gateway 6836 with start time: Thu Feb 8 8:45:25 2024 -0300
In the /opt/IMDataCollector/apache-karaf-4.4.3/data/log/karaf.log file:
2024-02-08T08:53:32,317 | ERROR | nnector-thread-1 | ExceptionLog | .ca.im.core.util.ExceptionLogger 99 | 37 - com.ca.im.common.core.util - 23.3.6.RELEASE-2 | | A NEW application exception occurred (Key=ff1c2249032b6d06f5104e070ef9014e827d34ee) : SDN gateway 6836 inventory listener received an exception : SSL handshake has failed
jakarta.websocket.DeploymentException: SSL handshake has failed
Caused by: javax.net.ssl.SSLHandshakeException: No subject alternative DNS name matching <vna_hostname> found.
Resolution
Export the self-signed certificate from the VNA and import it into the DC jre/lib/security/cacerts file.
First, we also added the short hostname in SAN (Subject Alternate Name), as it doesn't use CN on VNA host:
Then export the certificate on the VNA host:
cd /optCA/VNA/wildfly/standalone/configuration/
keytool -export -keystore keystore.jks -alias cavna -file vna.cer
Then import the certificate to the DC host:
cd /opt/IMDataCollector/jre/lib/security
keytool -importcert -alias cavna -file vna.cer -keystore cacerts
Additional Information
curl -u admin:PASSWORD -X GET --header 'Accept:text/plain' http://127.0.0.1:8080/vna/rest/v1/admin/ping
curl -k -u admin:PASSWORD -X GET --header 'Accept:text/plain' https://127.0.0.1:8443/vna/rest/v1/admin/ping
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