User not getting notification on being added to a Project created from a Template
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Article ID: 279026
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Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
When the user add themselves as a user to a Project in the Staff they do not get email notifications
Cause
The user was already a participant in the template which they used to create a project
Resolution
- Check the Project template
- If the user is participant, then a notification will not be sent upon adding them to Staffing
- As workaround you can remove the resource from being a participant on the template
Feedback
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Yes
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No