CABI bundled groups not visible for Group Trend report

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

While trying to generate "Group trend Report" or "Top N report", Groups from Operator Console are not visible under "Select Group" field.

For "Availability By Group" report it is working fine - groups are visible.

The accounts have a big disadvantage in current form: When a user gets an "Administrator" ACL, all the Groups should be visible in OC, despite what Account the Group is tied to. Unfortunately, that is not the case.

The "Select Group" menu or drop down selector in the Group Trend Health report does not contain any items.

jasperserver.log errors:

2023-12-27T08:55:57,001 DEBUG JRJdbcQueryExecuter,https-jsse-nio-443-exec-924:596 - Parameter #2 (group of type java.lang.Integer): null
2023-12-27T08:55:57,002 DEBUG JRJdbcQueryExecuter,https-jsse-nio-443-exec-935:663 - Parameter #1 (select_members[0] of type java.lang.Long): -100
2023-12-27T08:55:57,002 DEBUG JRJdbcQueryExecuter,https-jsse-nio-443-exec-924:663 - Parameter #3 (select_metrics[0] of type java.lang.String): 1.5:1
2023-12-27T08:55:57,003 DEBUG JRJdbcQueryExecuter,https-jsse-nio-443-exec-935:596 - Parameter #2 (group of type java.lang.Integer): null
2023-12-27T08:55:57,003 DEBUG JRJdbcQueryExecuter,https-jsse-nio-443-exec-924:663 - Parameter #4 (select_metrics[1] of type java.lang.String): 1.6:2

Environment

• cabi_bundled
• DX UIM 20.4 CU8
• UIM Database: MySQL version 8.0.34 (8/0)
• Driver: MariaDB Connector/J version 2.5.3 (2/5)

Cause

The account was not linked to the group that the customer needed to be visible for selection in the Group Trend Health report.

Resolution

Customer needed to LINK the account for the group(s) that needed to be visible to be selected before executing the "Group Trend Report" or "Top N report" reports.