Queue is displayed as stopped in AWI after changing Calendar Event name

Products

• CA Automic Workload Automation - Automation Engine
• Automic SaaS

Issue/Introduction

The issue can be observed with the following reproduction:

1. Create a Calendar Event (e.g MONDAYS), remove the default STATIC from the Calendar
2. Create a Queue Object, adding the Calendar Event as an exception, setting the max slots to 0 and a timeframe
3. Start the Queue
4. Check if the Queue is running, both in Administration and Process Monitoring
5. Open the calendar object, change the name of the calendar event (MONDAY), and save: AWI displays that 1 change was made to the Queue
6. The queue appears as active in the Administration overview, but if you check in Process Monitoring the queue is stopped
7. Run a script object in the queue: it will run, so the queue is still active even if Process Monitoring shows stopped
8. Stop/start the queue from the Admin tab
9. Now the Queue is displayed as active again in Process Monitoring

Note that if you keep the STATIC Event in step 1, the issue does not happen.

Cause

This is a defect

Resolution

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Automation Engine

Automation.Engine 24.2.0 - Available

Automation.Engine 21.0.12 - Available

Additional Information

The reference for the fix is: AE-35598