DX UIM 23.4 resources and general questions
search cancel

DX UIM 23.4 resources and general questions

book

Article ID: 278786

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

  • Where to find DX UIM resources and some general questions for DX UIM version 23.4

Environment

  • DX UIM 23.4

Cause

  • Guidance

Resolution

Q. Where are the release notes or other documentation for monitoring profile templates (so we can see what changed between the version we have cdm [6.60?] in production and the version we will be upgrading to [7.20?]) so we can do appropriate testing?

  • cdm
  • processes
  • icmp

You can always use the following link to search for any probe techdocs, release notes, etc. This is a convenient and helpful page to bookmark in general.

Probe Search

Nimsoft Internet Archive
This site contains ALL probe versions and release notes:
http://support.nimsoft.com/Default.aspx?center=felles/archive&state=ALL

Direct links to the release notes for the probes and probe mcs templates listed that are the most up-to-date as of the current date, can be found here:

cdm: http://support.nimsoft.com/unsecure/archive.aspx?id=3
cdm_mcs_template: http://support.nimsoft.com/unsecure/archive.aspx?id=430

processes: http://support.nimsoft.com/unsecure/archive.aspx?id=81
processes_mcs_template: http://support.nimsoft.com/unsecure/archive.aspx?id=443

icmp: http://support.nimsoft.com/unsecure/archive.aspx?id=300
icmp_mcs_template: http://support.nimsoft.com/unsecure/archive.aspx?id=527

Q. Where are the DX UIM v23.4 installation files - so we can add a new robot directly, without upgrading UIM to the new version after joining the robots to UIM using the old rpm that we already have...

Where to download:

All Native robot installer packages, e.g., .rpm’s are also located in the Nimsoft Internet Archive.
Save a  bookmark for http://support.nimsoft.com/Default.aspx?center=felles/archive&state=ALL

Likewise, for older package versions including installers, here is the HIDDEN site to bookmark:
http://support.nimsoft.com/Default.aspx?center=felles/archive&state=HIDDEN

The native installers are zipped like normal UIM packages, and the rpm is in the zip.  

Follow this KB article to "deploy" those packages to the Primary hub, then you will find the unzipped .rpm packages in this folder on the Primary ->

   /nimsoft/install/setup

Location of UIM native robot installers

When you drop the robot_rpm package onto the Primary hub, it does the unzipping for you, and it stores the rpm's in that folder.

 

Q. Supported OS/Versions

You will also find the Robot support matrix at the link below as well as other helpful info:
DX UIM Compatibility Matrix

 

Q. Robot Support (x86_64) for RedHat/CentOS 6/7/8 

  • Note that for Core DX UIM server components such as the UIM Server, and Operator Console, RHEL 6 is NOT supported. Currently, only RHEL 7, 8, and 9 are supported.

    For RHEL, note that robot installation has a dependency on the OS packages: chkconfig and initscripts. These packages 'may not be bundled by default' in newer OS versions. Ensure that you install these packages before installing the robot. 
  • Ubuntu 12-22
    • Ubuntu OS versions 12, 14, 16, 18 and 20 are supported. 
  • RockyLinux 8.7 and/or OracleLinux 8.7

    • OracleLinux and RockyLinux are NOT officially supported nor tested.
       

Q. Is RHEL 5 supported under 23.4?

  • RHEL 5 is not supported.