We are are not able to remove the servers from operator console.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are facing an issue while deleting the server from OC. We have deleted the server in IM and Netconnect and but we are unable to delete the server in OC. If we delete the server in OC it is deleted after a few moments again the server reflecting OC dashboard.

Environment

UIM & OC 20.4

Resolution

Follow the below Step:-

Delete the Server from IM and OC and then delete the server from data base by using the below query

Select * from CM_COMPUTER_SYSTEM where ip = 'xx.xx.xx.xx'

check the host name and IP address is correct then delete the server

Delete from CM_COMPUTER_SYSTEM where ip = 'xx.xx.xx.xx'