Time Slicing Sync does not update Inactive project SQL Curve slice data

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

You have tried resetting some team SQL Curve data and running Time Slicing Sync job, and some projects that were inactive did not get updated

Cause

The Time Slicing Sync job will only process active projects when an Earliest Investment Finish date is specified.

Resolution

1. Run Time Slicing Sync job without specifying an Earliest Investment Finish Date
2. This will update inactive projects

Note: Please test the job on a lower environment when running for many projects and resetting SQL Curves to make sure the timing of the job is appropriate.

Broadcom Support recommends running Time Slicing Sync job in Production on a weekend after slice recalculation to ensure it has enough time to complete