APS Causing Policy server 12.8 SP7 to crash

Products

• SITEMINDER

Issue/Introduction

Policy Server crash when APS is enabled and not configured 

Crash thread looks like the following 

/<path>/siteminder/lib/libsmerrlog.so(+0x1845e)[0x7f9eacc5545e]
/lib64/libpthread.so.0(+0x12d40)[0x7f9eab194d40]
/<path>/siteminder/lib/libldap60.so(+0x1582c)[0x7f9eac7fa82c]
/<path>/siteminder/lib/libldap60.so(nsldapi_iostatus_is_read_ready+0x181)[0x7f9eac7fa9f1]
/<path>/siteminder/lib/libldap60.so(nsldapi_result_nolock+0x660)[0x7f9eac8028a0]
/<path>/siteminder/lib/libldap60.so(ldap_result+0xbe)[0x7f9eac80305e]
/<path>/siteminder/lib/libldap60.so(+0x1ffea)[0x7f9eac804fea]
/<path>/siteminder/lib/libldap60.so(ldap_search_s+0x3d)[0x7f9eac80515d]
/<path>/siteminder/lib/libsmaps.so(+0x7b172)[0x7f9e30197172]
/<path>/siteminder/lib/libsmaps.so(+0x91246)[0x7f9e301ad246]
Received Signal: 11

Environment

12.8 SP7 

Resolution

APS enabled and not configured causing crashes in SP7 .

As a workaround , you will need to disable APS since it is not configured and not in use to avoid causing crashes on the policy server.

This issue is being looked at internally by Broadcom Siteminder DEV team to enhance the product in newer releases to avoid these crashes even when APS is enabled and not configured.